MyChoice Accounts

Our technology-first approach, powered by our team of experts, is designed to reduce manual processes and provide our admins with everything they need for smooth benefits sailing. MyChoice Accounts administration is designed to make HR’s life easier.

• Real-time Customer Identification Program (CIP) with a <99% average pass rate
• Automated data exchange with carriers to boost auto-substantiation
• Financial and participant reporting
• Member services 
• Compliance support to help keep your program up to date

The MyChoice Accounts platform is an extension of SelfEnroll and gives employees the power to manage their accounts on the go. With omni-channel communications, we’ve designed the consumer spending account experience to be easy to access, use, and manage.

Here’s a look at how we help ease the administrative burden and streamline employee engagement with HSAs, FSAs, and HRAs:

• Enrollment and eligibility management
• Communication fulfillment with email templates, in-platform notifications, and more
• MyChoice Mobile App® so employees can view and manage balances, claims, documentation upload, and HSA investments
• Built-in, plan-specific alerts for upcoming deadlines and extensions
• Claim status tracking for monitoring reimbursement and payment progress
• Next-gen payment processing, and continuous updates to claims process