Our Solutions
Our team is your team
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When something goes wrong, the last thing anyone wants is a lot of extra work to solve the problem. Putting our clients first and making things easier is at the heart of everything we do, from implementation to ongoing service and renewal. Our dedicated insurance, benefits, and technology experts remove typical service obstacles to resolve issues, answer questions, and help you make the most of our services.
Ongoing Support
Responsive, knowledgeable service team
Technical support and help with enrollment, eligibility, billing and coverage issues, for you and your employees
Comprehensive issue tracking & reporting
Inquiries and issues are recorded until they are resolved. Pre-built reports provide insight into common issues.
Online, self-service library
Online help center with FAQs, technical instructions, and video
Dedicated COBRA unit
Member support for complicated plan information and technical questions
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